Owner FAQs

Answers to your frequently asked questions

• Am I required to make my property available to Section 8?

  NO, this is not a mandatory requirement. It is the owner’s preference.

• Are you licensed?

  YES, we are licensed, full-service property management and real estate sales company.

• Can I reach you after hours?

  We can be reached through our emergency line after hours.

• Can you put the money directly into my account?

  YES, we can have your bank account setup to receive direct deposits so there aren’t any delays in receiving your rent payments.

• Do I get to see the lease or sign it?

  Once the tenant has signed the lease, at your request, we can forward a copy to you. It is not necessary for you to sign the lease.

• Do you sell real estate too?

  YES, we sell real estate.

• How and when do I get my checks?

  Payments are disbursed every second 2nd and fourth 4th Friday of the month.

• How is rent collection handled?

  Notices are sent to tenants who have a delinquent account. If the tenant makes a payment arrangement and it is not kept, we will file eviction. If no arrangements are made for their past due balance, we will file eviction by the 10th of the month. The court case will continue until the balance has been paid or they are evicted.

• How long of a lease do you sign?

  A one-year lease agreement is required on all properties unless you state that you would prefer the lease to be month to month or another term.

• How much security deposit do you charge the tenant?

  Security deposits are the same amount as the rent.

• How soon can you start managing my property?

  Once you have signed a property management agreement, we can immediately start to market and manage your property.

• What type of properties do you manage?

  We manage various kinds of properties, such as apartments, single family homes, condominiums, townhomes, manufactured homes, and commercial properties.

• What type of reports do I get and how often?

  You will receive a monthly statement at the end of each month. This will show the property’s earnings, expenses and deductions, if any. At the end of the year, you will receive a 1099.

• Who holds the tenant security deposit?

  Our company will hold the tenant’s security deposit until the tenant moves out of the property or our management services are terminated.